Software as a Service. This is a way of software delivery, whereby software is not installed on location at the customer, but where it runs on a server of the supplier. The customer gains access to certain functionalities of the software via the internet. This saves the customer on costs for hardware and management. In this way, it becomes possible for smaller companies to access certain applications, which until recently were only available to larger companies. An example of this is CRM software. Other terms for SaaS are: On-Demand Applications or On-Demand Software.